Privacy Policy
Last updated: 2026-05-31
1. Information We Collect
We collect information you provide directly to us, including:
- Files you upload for conversion
- IP addresses used to access our service
- Browser type and version
- Usage data and conversion statistics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process file conversions as requested
- Monitor the usage of our service
- Detect, prevent, and address technical issues
3. File Handling
Files uploaded to our service are:
- Temporarily stored on our servers during conversion
- Automatically deleted after conversion is complete
- Never shared with third parties except as required by law
4. Cookies
We use cookies to maintain session state and user preferences. You can control cookie preferences through your browser settings.
5. Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
6. Third-Party Services
We may use third-party services for analytics, advertising, and payment processing. These services may collect information according to their own privacy policies.
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: privacy@joyconvert.com